Processing Time
We process orders within 1 - 2 business days (we operate our business Monday through
Friday). Please note that processing time does not include delivery time.
Refused Shipments
If our shipment is refused or fails to be accepted for any reason, there will be
a 20% restocking fee plus shipping charge.
Back Orders/Out of Stock
JAK & SWEETIE keeps a good amount of inventory. However, in a rare occassion, we might
have some products that are "out-of-stock" due to shipment delay from either
carrier or supplier. If that happens after you place your order, we will refund in the
same way you pay.
Tracking/Delivery Confirmation
We e-mail the shipment confirmation include Tracking or Delivery Confirmation
Number once order is being processed. Excluding Singapore, there is no Tracking or
Delivery Confirmation Number at this time.
We normally ship with United States Postala
service. Please click
here to track your package.
Shipping & Handling
1. United States
2. Canada
3. Singapore
4. International
For United States Orders:
STANDARD
Merchandise SubTotal |
S & H Charge |
Shipping Method
Include Delivery Confirmation |
Estimated
Delivery Time |
| $0.01 - $14.99 |
$3.99 |
Standard Mail |
4 - 10 business
days |
| $15.00 - $24.99 |
$4.99 |
Standard Mail |
4 - 10 business
days |
| over $25.00 |
FREE |
Standard Mail |
4 - 10 business
days |
USPS Express Mail
Merchandise SubTotal |
S & H Charge |
Shipping Method |
Estimated
Delivery Time |
| $0.01 - $200.00 |
$29.00 |
USPS Express Mail |
1 business days |
| $200.01 - $400.00 |
$35.00 |
USPS Express Mail |
1 business days |
| $400.01 - $1,000.00 |
$40.00 |
USPS Express Mail |
1 business days |
| $1,000.01 - $2,000.00 |
$80.00 |
USPS Express Mail |
1 business days |
| over $2000.01* |
$150.00 |
USPS Express Mail |
1 business days |
*
There will be extra charge if order is heavily over the limit.
For Canada Orders:
Merchandise SubTotal |
S & H Charge |
Shipping Method
|
Estimated
Delivery Time
(exclude any delays from
custom) |
| $0.00 - $10.99 |
$7.99 |
International
Standard Mail |
1 - 3 weeks |
| $11.00 - $65.99 |
$20.00 |
International
Priority Mail |
1 - 3 weeks |
| $84.00 - $163.99 |
$40.00 |
International
Express Mail |
1 - 2 weeks |
| $164.00 - $273.99 |
$43.00 |
International
Express Mail |
1 - 2 weeks |
| $274.00 - $599.99 |
$45.00 |
International
Express Mail |
1 - 2 weeks |
| $600.00 - $999.99 |
$51.00 |
International
Express Mail |
1 - 2 weeks |
| $1,000.00 - $1,499.99 |
$68.00 |
International
Express Mail |
1 - 2 weeks |
| $1,500.00 - $1,999.99 |
$80.00 |
International
Express Mail |
1 - 2 weeks |
| $2,000.00 - $2,499.99 |
$100.00 |
International
Express Mail |
1 - 2 weeks |
| $2,500.00 - $2,999.99 |
$110.00 |
International
Express Mail |
1 - 2 weeks |
| $3,000.00 - $3,499.99 |
$120.00 |
International
Express Mail |
1 - 2 weeks |
| $3,500.00 - $3,999.99 |
$130.00 |
International
Express Mail |
1 - 2 weeks |
| $4,000.00 - $4,499.99 |
$150.00 |
International
Express Mail |
1 - 2 weeks |
| over $4,500.00* |
$180.00 |
International
Express Mail |
1 - 2 weeks |
* There
will be extra charge if order is heavily over the limit.
For International
Orders:
Merchandise SubTotal |
S & H Charge |
Shipping Method
|
Estimated
Delivery Time
(exclude any delays from
custom) |
| $0.00 - $10.99 |
$9.99 |
International
Standard Mail |
1 - 3 weeks |
| $11.00 - $65.99 |
$25.00 |
International
Priority Mail |
1 - 3 weeks |
| $84.00 - $163.99 |
$47.00 |
International
Express Mail |
1 - 2 weeks |
| $164.00 - $273.99 |
$51.00 |
International
Express Mail |
1 - 2 weeks |
| $274.00 - $599.99 |
$55.00 |
International
Express Mail |
1 - 2 weeks |
| $600.00 - $999.99 |
$67.00 |
International
Express Mail |
1 - 2 weeks |
| $1,000.00 - $1,499.99 |
$82.00 |
International
Express Mail |
1 - 2 weeks |
| $1,500.00 - $1,999.99 |
$97.00 |
International
Express Mail |
1 - 2 weeks |
| $2,000.00 - $2,499.99 |
$112.00 |
International
Express Mail |
1 - 2 weeks |
| $2,500.00 - $2,999.99 |
$127.00 |
International
Express Mail |
1 - 2 weeks |
| $3,000.00 - $3,499.99 |
$142.00 |
International
Express Mail |
1 - 2 weeks |
| $3,500.00 - $3,999.99 |
$157.00 |
International
Express Mail |
1 - 2 weeks |
| $4,000.00 - $4,499.99 |
$172.00 |
International
Express Mail |
1 - 2 weeks |
| over $4,500.00* |
$197.00 |
International
Express Mail |
1 - 2 weeks |
* There will be extra charge if order is heavily over the limit.
For Singapore Orders:
Merchandise SubTotal |
S & H Charge |
Shipping Method |
Estimated
Delivery Time
(exclude any delays from
custom) |
| $0.01 - $24.99 |
$4.99 |
Standard Air Mail |
2 - 3 weeks |
| $25.00 - $30.99 |
$5.99 |
Standard Air Mail |
2 - 3 weeks |
| $31.00 - $39.99 |
$6.99 |
Standard Air Mail |
2 - 3 weeks |
| $40.00 - $49.99 |
$7.99 |
Standard Air Mail |
2 - 3 weeks |
| $50.00 - $59.99 |
$8.99 |
Standard Air Mail |
2 - 3 weeks |
| $60.00 - $79.99 |
$9.99 |
Standard Air Mail |
2 - 3 weeks |
| $80.00 - $100.00 |
$10.00 |
Standard Air Mail |
2 - 3 weeks |
| $100.01 - $150.00 |
$15.00 |
Standard Air Mail |
2 - 3 weeks |
| $150.01 - $200.00 |
$20.00 |
Standard Air Mail |
2 - 3 weeks |
| $200.01 - $300.00 |
$30.00 |
Standard Air Mail |
2 - 3 weeks |
| $300.01 - $400.00 |
$40.00 |
Standard Air Mail |
2 - 3 weeks |
| $400.01 - $500.00 |
$50.00 |
Standard Air Mail |
2 - 3 weeks |
| $500.01 - $600.00 |
$60.00 |
Standard Air Mail |
2 - 3 weeks |
| $600.01 - $700.00 |
$70.00 |
Standard Air Mail |
2 - 3 weeks |
| $700.01 - $800.00 |
$80.00 |
Standard Air Mail |
2 - 3 weeks |
| $800.01 - $900.00 |
$90.00 |
Standard Air Mail |
2 - 3 weeks |
| over $900.01* |
$100.00 |
Standard Air Mail |
2 - 3 weeks |
* There will be extra charge if order is heavily over the limit.
Return and Exchange Policy
We refund and exchange 100% minus the shipping & handling for any unopened and unused
products within 40 days of receipt date. Please send e-mail to sales at
falseeyelashesstore dot com to request a RETURN AUTHORIZATION NUMBER and then click here, to
download the form.
Please allow up to two billing cycles for a refund to appear on your credit card
statement.
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